TIPS FOR OUR SHOPPERS:
*We WANT you to be happy. If you want to exchange unworn merchandise for any reason we will accommodate you with easy, inexpensive, hassle free returns. To do that the easiest way to buy from our website is to create an account. This makes your check out process just a few clicks and makes returns just as easy.
*As a small store we only receive 6-12 pieces in small size quantities and try to keep our inventory ever evolving. To accommodate this process we need to hear from you within 7 days of receipt of package. This allows our items with waitlisted customers to be notified. These items must be in new conditions (no deodorant, no make-up, tags attached and must be scent free).
FREE SHIPPING & FREE RETURNS OVER $75!
All shipping & returns are flat rate $5 over $75, return labels are $5.
If you need a return label email us at email@example.com.
If you decide to ship the merchandise back yourself please send to:
120 N. Center
Northville Mi 48167
Full-price merchandise purchased on rococomi.com are eligible for a full refund within 7 days of receipt. Discounted merchandise is FINAL SALE. After 7 days items are eligible for an exchange or store credit up to 14 days of receipt. Items purchased in-store are not eligible for a refund. In-store purchases are eligible for an exchange or store credit. IMPORTANT: items must be post marked within 7 days or will not be eligible for a refund. After 7 days or receipt items will be eligible for store credit or exchange.
DISCOUNTED MERCHANDISE IS FINAL SALE.
Sale merchandise is final sale.
WITH ACCOUNT (must be done within 7 days of receipt)-
select > my account > my orders > select items to return> complete page
WITHOUT ACCOUNT (must be done within 7 days of receipt)-
please copy and paste the below and send us an email to firstname.lastname@example.org.
i need to exchange the items i purchased with the following:
i would like to return some/or all of the items i purchased:
Packages that are returned as undeliverable will be the responsibility of buyer. Wrong address packages are also the responsibility of the buyer. If package is addressed as ordered we are not responsible for packages that are lost.